Pending Shopify payment not processing

popoma
Contributor
Contributor

Hi there,

 

I recently set up a Shopify site and enabled Paypal express. While my PayPal business account was being verified, a customer made a purchase which is now stuck in "Pending" on Shopify. The business account has been verified and connected to Shopify. What should I do to "process" the stuck "Pending" order?

 

Thank you!

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1 REPLY 1

PayPal_Megan
Moderator
Moderator

Hello @popoma,

 

Thanks for joining the PayPal Community. 

 

I definitely understand the frustration with pending received payments. Here is a Help Center article with more information on pending payments. 

 

I hope this helps!

 

-Megan S. 


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