Paypal suddenly cancels my orders for no apparent reason
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Hello, over the last month, I tried to order something off the site Asos twice using Paypal, on Safari, as I've done before with no problems. Both times however, after a few days, Paypal simply refunded my money and Asos cancelled my order without explanation. Asos Customer service said that there was a problem with my payment. There is enough money in my bank account, so that can't be the issue. Last week i ordered something off La Redoute, same thing happened. What could be going wrong?
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Hi @rensen,
I'm very sorry to hear that the payments were reversed. This could be for any of a number of reasons, from difficulty with the payment method, to concerns about unauthorized access, to technical issues, or other reasons. To allow a representative to look into the issue, please contact Customer Service by clicking Contact at the bottom of the PayPal website.
I hope this is resolved quickly!
Olivia
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