Paypal did not refund to my credit card even though on paypal account it says it is

ivannk
Contributor
Contributor

On my paypal account it says that the refund that was sent 5 days ago was refunded, i.e. it was refunded to my card, but there is no money on my card, nor on paypal itself

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ivannk 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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