Paypal balance used instead of prefered card?

Redstaff
New Community Member

Hi

Just a quick query that someone may know the answer to

I have set my prefered method of payment to my debit card, but when an automatic payment (Spotify) was taken out it came out of my paypal balance, even though this wasn't my prefered method of payment. 

When ever I have purchased things, I always get the choice, but this time obviously notAny ideas?

 

Many thanks

 

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @Redstaff

 

Sorry to hear of the concern with the preferred payment method. 

 

The preferred payment method for automatic payments has to be updated separately. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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