Paypal and Gumroad problem

peshoret
Contributor
Contributor
Hey, I am currently in Albania and I am using Paypal to receive payments from Gumroad. My account on Gumroad is personal and mu account on Paypal is personal. The problem is that my payments get sent but paypal keeps declining them. What could be the issue with my account?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@peshoret 

 

Have you added a credit visa card as per link?

https://www.paypal.com/al/cshelp/article/how-do-i-receive-money-through-paypal-HELP667


Advice is voluntary.
Kudos / Solution appreciated.
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peshoret
Contributor
Contributor
Yes I have a credit card linked and confirmed also a bank account, still for some reason Gumroad Support is telling me that Paypal is declining my payments. They won’t go through
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PayPal_Meghan
Moderator
Moderator

Hello @peshoret and @kernowlass

Thanks for stopping by the Community, and we appreciate you starting this one off, @kernowlass

@peshore, I understand you're having trouble accepting payments from Gumroad, and I'm sorry to hear that. PayPal accounts in Albania must have a linked Visa credit card or US bank account that's set up with automatic withdrawals. If you haven't enabled automatic withdrawals, the payments will be automatically rejected. Please check out the steps in the article @kernowlass supplied for instructions. Additionally, I recommend ensuring your email address, phone number, and account are confirmed. 

I hope this helps! If not, please reach out to Customer Support by selecting 'Contact' at the bottom of any PayPal page. 

- Meghan


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