PayPal Community

kcw4 · ‎Apr-28-2022

I recently saw a $0 Paypal Prenote transaction posted to my linked checking account. I have never seen this before. As I understand it a prenote is a way of validating account information. I did not recently setup any kind of direct deposit. Is this normal or some sort of phishing/fraud attempt?

PayPal_Olivia · ‎May-03-2022

Hi everyone!

Thank you all for your posts! I'm very sorry to hear that there was confusion and concern regarding the prenote/prenotification activity between PayPal and your bank. The zero-dollar test is not shown in your PayPal account, but may or may not display in your online activity with your bank. A prenote is a legitimate test, and is not an indication of any sort of unauthorized or fraudulent activity. It is done to ensure that the bank is still active and operational, and does happen periodically. It has no impact on your bank balance.

More information can be found in this Help Center article.

I hope this information is helpful in setting your minds at ease.

Olivia

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mpippi · ‎Apr-28-2022

did anyone else get a DEP Prenotification of $0.00 charge on their bank account today or recently? I'm not too worried since nothing was charged but I just want to know what this is. I haven't used my account in years.

Sgabald · ‎Apr-28-2022

I have this as well. I was worried my account could have been hacked but now I’m not sure if you have it too?

Taba99 · ‎Apr-29-2022

I have one also

neverendingluv · ‎Apr-29-2022

I have one as well on my bank account and haven't used my account in about a year. Hoping my account was not hacked.

sangstman · ‎Apr-29-2022

yes, i noticed a transaction labeled that on 4/26! would love an explanation if anyone figures it out

Moondeath · ‎Apr-29-2022

Yes I received one as well. PayPal should explain

lylejk · ‎Apr-29-2022

I did get one as well. Perplexed to say the least. Found this thread from a duckduckgo search. Only other one I saw was on Reddit. Hopefully, someone from PayPay will bud in an address this. Don't think this a hack, but you never know nowadays. In a way, I am just glad I'm not the only one. 🙂

Snowman315 · ‎Apr-30-2022

I called paypal help line, spoke to a live person and explained what I (and all of you) are seeing.

she said there is no record of any transaction from paypal, not even a $0.00 transaction. no autobot or any other type of account verification transaction. bottom line, she said was not from paypal and that I should call my bank to get more info on the source of the transaction.

Last time i called my bank about an ACH transaction, they couldn't tell me anything about it.

anyway.... my bank is a credit union and their help like is closed until monday.

here's hoping it's not a hacker

museumdirector · ‎Apr-30-2022

Got the same response from PayPal customer service - they didn’t initiate the transaction, and they recommended I call my bank. I did file a report with my credit union, though they were reluctant to do it. They didn’t seem to share the suspicion I have that this could be a test transaction before making an unauthorized attempt to withdraw funds. Report it and keep an eye on your accounts, everyone.

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