Paypal GOODS AND SERVICES

[Shonkss]

Hi all;

I was going to sell some goods to a US citizen (I'm from Belgium).

He paid me €225 for it, it had €12.48 as costs so the amount I'd receive would be €212.52.

As we canceled the deal no items have been sent and I chose the 'pay back' option within the original transaction.

Which means I now repaid the buyer the amount of €225.

Since the money was pending (as it was a goods and services transfer) will the 'pay back' I did cancel out the amount the buyer sent me? 

Or will there be €225 deducted from my bank account? 

[PayPal_Meghan]

Hello @Shonkss, 

Welcome to the PayPal Community! 

I understand you'd like to refund a buyer and are curious how the refund will be processed. When initiating a refund, the fee is not canceled. Therefore, you'd need to have the full balance in your PayPal account, including the previously deducted fee. If you don't, the refund will be processed through your bank for the full amount of €225. To prevent that, I recommend adding the €12.48 to your balance, if needed, and then sending the refund. With the links I've included, you can learn how to add money and initiate a refund through our Help Center. 

I hope this helps! 
 

- Meghan

[Shonkss]

Hi Meghan,

The thing is, the balance was never available to me on paypal it had the status 'locked'.

So I refunded based off of that.

Kind regards.