Paypal Charge on my bank account that doesn't appear in PayPal activity?

hidewari
Contributor
Contributor

My PayPal balance was in the negatives so I transferred money from my bank account to resolve the amount. The transfer is still pending so hasn't arrived in my account yet, but I checked my bank account and PayPal have taken double the amount from me in two transactions. The first one was my manual transfer and it appears as "PAYPAL PAYMENT" in my banking app. The second transaction (for the same amount) was taken on the same day and appears as "PAYPAL FUNDING". Money from both transactions has been taken from my bank account but only one appears in my PayPal activity and there's no sign of the second transaction apart from in my banking app.

 

I can't report the second charge since it doesn't appear on my PayPal activity so I really need help with this.

Many thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hidewari 


If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hidewari 


If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.


Advice is voluntary.
Kudos / Solution appreciated.
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hidewari
Contributor
Contributor

Payment went through today and I can confirm that this is exactly what happened, for any worried people in the same situation seeing this.

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