Payments on hold

Clobid
New Community Member
I sold some items on Depop over a months ago and added the tracking which says they have all been delivered to the buyers last week. It’s been over 21 days? My identity has also been confirmed. Does anyone know how to contact PayPal to get my funds released
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Clobid

 

Welcome to the PayPal Community! I'm sorry to hear your funds have been on hold for over 21 days. If they are still on hold at this point, I'd recommend reaching out to our Customer Support teams for assistance. They can be reached by clicking "Contact" at the bottom of any PayPal page. Also, here's a great Help Center Guide All About Holds you may find useful. 

 

Best wishes!

 

 - Jon K


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