Payments from Bandcamp went to half-registered PayPal email address.

Eardrum
Contributor
Contributor

help, everyone! 

I am an artist and registered to bandcamp. But didn't expect anyone to pay for the support. It happened to quick that I haven't figured out how PayPal works. I registered paypal using the email same as in the bandcamp account, and applied for the business account as suggested in bandcamp forum. I am NOT a US citizen or currently in the US, however the account seems to be set to be in the US. I received email that the money is paid by supporters in bandcamp and transferred to my PayPal. But still there's not money appeal in my PayPal account.

 

What would happen if I change the email to receive payments in Bandcamp?(as the image below) 

image.png

My PayPal account status (as the pic below) 

Screen Shot 2023-01-31 at 13.43.45.pngScreen Shot 2023-01-31 at 15.24.41.png

 

Payments received from bandcamp(as pic below)

Screen Shot 2023-01-31 at 15.29.42.png

I am curious if the money is already sent to the email I set or the money is being held by bandcamp?

 

 

Really appreciate the help from everyone.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Eardrum 


According to Bandcamp, “Payments for
digital items are processed first by Bandcamp and paid out to your PayPal account 24-48 hours later.” 


To receive payments in PayPal, the PayPal account must be created AND verified.

 

Your US PayPal account says “Get verified” to start receiving payments so the money is held in reserve to this email address until you verify which you’re not going to do because of incorrect country. Eventually PayPal declines/returns payout back to Bandcamp.

 

Bandcamp also says they re-send your money to the PayPal email listed on your Profile page 30 days after their first attempt (and keep re-trying until there is a valid PayPal account to accept the money).

 

(Optional) I would switch out the email address to the US PayPal account if you want to use the same email address for new PayPal account in your country.

 

Otherwise, open a new PayPal account in the correct country here and verify it, then update email address to your Bandcamp account.

 

When the payout is returned to Bandcamp, you should close the US PayPal account.

https://get.bandcamp.help/hc/en-us/articles/360007902213-How-do-I-get-paid-on-Bandcamp-and-how-often...

https://get.bandcamp.help/hc/en-us/articles/360049550633-I-made-a-sale-why-haven-t-I-been-paid-yet-

https://get.bandcamp.help/hc/en-us/articles/360007802434-I-received-a-sale-but-entered-the-wrong-Pay...

 


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Eardrum 


According to Bandcamp, “Payments for
digital items are processed first by Bandcamp and paid out to your PayPal account 24-48 hours later.” 


To receive payments in PayPal, the PayPal account must be created AND verified.

 

Your US PayPal account says “Get verified” to start receiving payments so the money is held in reserve to this email address until you verify which you’re not going to do because of incorrect country. Eventually PayPal declines/returns payout back to Bandcamp.

 

Bandcamp also says they re-send your money to the PayPal email listed on your Profile page 30 days after their first attempt (and keep re-trying until there is a valid PayPal account to accept the money).

 

(Optional) I would switch out the email address to the US PayPal account if you want to use the same email address for new PayPal account in your country.

 

Otherwise, open a new PayPal account in the correct country here and verify it, then update email address to your Bandcamp account.

 

When the payout is returned to Bandcamp, you should close the US PayPal account.

https://get.bandcamp.help/hc/en-us/articles/360007902213-How-do-I-get-paid-on-Bandcamp-and-how-often...

https://get.bandcamp.help/hc/en-us/articles/360049550633-I-made-a-sale-why-haven-t-I-been-paid-yet-

https://get.bandcamp.help/hc/en-us/articles/360007802434-I-received-a-sale-but-entered-the-wrong-Pay...

 


Kudos & Solved are greatly appreciated. 🙂
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Eardrum
Contributor
Contributor

Thank u sooooooooooooooooo much!!!

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