Payment

Ms_0417
New Community Member
So I’m selling a product and I’m shipping it, I have an email received saying I have the amount of money put on pause until I send the tracking number, where do I send the tracking number and would it be popping up in my app? I have nothing in my app so idk if it’s a scam
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2 REPLIES 2

Raju_N
PayPal Employee
PayPal Employee

Hi @Ms_0417,

 

Thank you for your post. 

 

I understand that you would like to know how to update tracking. Not to worry! Please click here to know how to add tracking details for a transaction. Also, I suggest you to follow the steps on Internet Explorer using your laptop/desktop. 

 

I hope this helps. 

 

Raju_N

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Raju_N 

@Ms_0417 

 

SOUNDS LIKE THIS SCAM, if nothing showing in your app YOU HAVE NOT BEEN PAID.

 

SCAM.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.
 


Advice is voluntary.
Kudos / Solution appreciated.
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