Payment, which is done to my Credit card is not received. Can I recall it?

Laravit
Contributor
Contributor

I have sent the funds to my Credit card ( which is linked to the Paypal account) more then two weeks ago. I didnt get the money on my credit card . 

What to do, or how can I recall the funds

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2 REPLIES 2

Pushpendra333
Contributor
Contributor
I am waiting for a long time but my payment has not arrived in my bank yet And my paypal balance is showing in negative balance I am ready to give all proofs & documents to paypal customer service but no one is listening to me now tell me what should i do I've been troubled for a long time..."help me as soon as possible customer care is not helping me"
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PayPal_Ayesha
Moderator
Moderator

Hello @Laravit and Pushpendra333,

 

Thank you for your post and welcome to the Community Forum! 

 

I am sorry to know that you've received the withdrawn funds. In general, withdrawal to the card can usually take up to 1 business day and for bank it can take up to 7 business days. If the transaction status of your withdrawal is "Completed," it means it has completed processing through our system. If you are unable to locate the deposit and the status of the transaction is still "Completed" in your PayPal account history, kindly contact your financial institution to find the funds. If not, we can trace your withdrawal. Usually, if there’s a problem with withdrawal, it is returned to us and the funds are reversed back into your PayPal balance. To trace the funds, please contact our customer support team through the available contact options on our website or reach out by Facebook or Twitter

 

I hope this helps,
Ayesha


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