Payment sent missing

blueprint1
New Community Member

Hello,

 

Yesterday, I attempted to purchase an item from a merchant using PayPal. My card that was linked to the PayPal account was charged, yet the merchant didn't receive any payment nor does PayPal show that any payment would take place. How could I possibly resolve this?

Thank you

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@blueprint1 

 

If the transaction doesn't show on your paypal account / activity then contact your card issuer and request a return of the funds, although if the transaction failed it should bounce back to your card in a few days.


Advice is voluntary.
Kudos / Solution appreciated.
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