Payment rip off

paul-zen
Contributor
Contributor

I have just had a client pay me £80 via PayPal and the amount I actually received was £76. Is this usual for Paypal to slice off such large chunk of payments?  I have told my client to not use PayPal in future but I'm interested to know if orthers find this acceptable?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@paul-zen 

 

Sellers pay fees to sell items. That is how paypal funds the service that they are providing you and pay their staffs wages.

Fees are in Paypals user agreement for each country.

 If you don't want to pay the fee that gives you seller protection (and buyers like) as it gives them buyer protection then accept payments another way?


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Kudos / Solution appreciated.
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paul-zen
Contributor
Contributor
Thank you for the response. When I am selling, I accept that PayPal will take a fee. I am not selling via PayPal, someone has chosen to pay me that way. Surely that should be a charge covered by them? Anyway, it won’t happen again as I have advised the client. Thanks for your response, Paul
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kernowlass
Esteemed Advisor
Esteemed Advisor

@paul-zen 

 

You must be selling if you are talking about a 'client' and if you are selling goods OR services then YOU pay the fee not the buyer.

Its against Paypal rules to make the buyer pay your fee.


Advice is voluntary.
Kudos / Solution appreciated.
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