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Payment on hold

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vetz44
Contributor
Posted on

Hi! My friend send me money so i could purchase same game he owns. Those money went to holding state and i do not know why. I haven't sold anything etc.

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Payment on hold

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kernowlass
Esteemed Advisor

@vetz44 

 

He must have sent the funds using the goods/services option instead of friends/family?


However If you mark the transaction as processed then the sender may have the option on their account to mark the transaction as delivery/satisfied. If the sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the sender verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

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Payment on hold

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kernowlass
Esteemed Advisor

@vetz44 

 

He must have sent the funds using the goods/services option instead of friends/family?


However If you mark the transaction as processed then the sender may have the option on their account to mark the transaction as delivery/satisfied. If the sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the sender verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

Payment on hold

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vetz44
Contributor
He did choose that friend and family, but he got an popup that receiver could need to wait 24hrs, i will wait those 24hrs. I will post result here. Thanks for answer

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