Payment on hold

lostnewbie
Contributor
Contributor
Payment on hold. I newly registered my paypal acc on 25th September and I received a payment from my buyer but its is on hold. I was panicking but the paypal stated that it may be because I’m newbie and I can receive the payment up to 21 days. So I keep waiting until today. Today’s marked 21 days so what should I do? Should I wait for another day?
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4 REPLIES 4

Clairemcguigan
New Community Member
I have this exact problem., set up the account for my new website and any payment coming in is on hold. Please help.
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lostnewbie
Contributor
Contributor
How many days is it already that your payment on hold?
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Clairemcguigan
New Community Member
Just 2 days
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PayPal_JonK
Moderator
Moderator

Hello everyone, thanks for visiting our Community Forums! I'm sorry to hear you're both running into some issues with recent payment holds. 

 

@lostnewbie, if the payment is still on hold after 21 days, you may want to reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. 

 

@Clairemcguigan, here's a great Help Center article you may find useful: How can I release my payment(s) on hold? 

 

Best wishes,

 

 - Jon K


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