Payment on hold (order is delivered)

[neovir87]

Hey there! I have a Payment on hold. My order has already been delivered to the buyer 2 days ago by DHL. But payment is still on hold. Why? and how to fix it. thank you

[kernowlass]

@neovir87 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

Does tracking show on the DHL website as delivered?