Payment on hold although the package arrived to the customer

[Benda1]

How can I release the hold on my payment? The order has arrived to the customer a week ago.

[kernowlass · Accepted solution]

@Benda1 

https://www.paypal.com/il/smarthelp/article/FAQ1987

https://www.paypal.com/il/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

https://www.paypal.com/il/smarthelp/article/how-can-i-release-my-payment(s)-on-hold-faq3743