Payment not showing up in my account

sschleede
New Community Member

Is there a delay in seeing a transaction on Paypal? Person says they sent me the money and it was deducted from their account, but I am not seeing the transaction in my account.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sschleede 

 

Have you confirmed your email address?

Can you hold a balance ie have you got a Paypal balance account as per link and accepted funds before?

https://www.paypal.com/us/smarthelp/article/FAQ3997

Have you checked the person sending the funds used the correct email address without any spelling errors or typos.

Are you sure its not a scam?

Were the funds sent in a currency you can accept?

What does it say on the senders paypal account ie pending / unclaimed / payment / sent or what? 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.