Payment not completing - Oops error message
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Message received from PayPal after payment attempt -
"Sorry, something went wrong. Please try again. "
Can someone give me an idea of why this occurs? Server down? Cookies? etc.
Thanks,
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Sending Money
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Hey @Agilgolden,
Thank you for posting in the PayPal Community Forum.
I am sorry to see you are having issues sending a payment, I appreciate how concerning this must be. First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed: How do I add a bank account to my PayPal account? & How do I add a credit card to my PayPal account?
If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'.
Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) (paypal.com) to ensure we aren't requesting that you confirm your identity first.
I hope this helps. Have a lovely day!
Rebecca
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