Payment method messing

Franc1sco
New Community Member

Hello am from portugal I linked and confirmed my bank account But i cant use it in online payments or sending money Why???? I dont use my card cause i have problem on it Only available my bank account Anyone can help me Am from portugal and mandate accepted..

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1 REPLY 1

shan06
PayPal Employee
PayPal Employee

Hi, @Franc1sco 

Thanks for your post and welcome to PayPal community!

I'm sorry to hear that you are having trouble to make payment, our security system checks every transaction to make sure they are risk free. If we find that the transaction is not completely secure our security system will stop it from processing. This will not affect every transaction on your account. You need to try sending the payment using a different payment method or try sending the money at a later date.

I hope this information was helpful!
Shantha

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