Payment method change. Preferences non-acessable

Fin_mki
Contributor
Contributor

Hello,

I'm trying to change automatic payment method in PayPal form processing Apple Pay payments. Cannot access the preferences of the payment, only get a error message to try again later. This has been going on for a couple of weeks now. Haven't found a way to successfully contact PayPal, and don't know what to do.... please advise.

Thanks, 

Marko

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fin_mki 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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Fin_mki
Contributor
Contributor

Hi,

thank's didn't even think about dm in facebook!! How does option 3. work, I didn't really find a good way in PayPal?? 

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