Payment is held or not?

Sant2022lopez
New Community Member

I have a question, I was supposed to receive a payment on February 1 but today I did not receive it, I contacted the company, if any problem happened, and they answered me that the payment was made but that it was rejected by Paypal, that Does it mean that my payment is held and after 21 days I will have the payment in my account? thank you community, I am from Colombia

Tengo una duda, se suponía que recibiría un pago el 1 de febrero pero hoy no lo recibí, me comuniqué con la empresa, si pasó algún problema, y ​​​​me respondieron que el pago se realizó pero que fue rechazado por Paypal, ¿Eso? ¿Significa que mi pago está retenido y después de 21 días tendré el pago en mi cuenta? gracias comunidad soy de colombia

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