Payment declined and amount deducted from account.

[Mridul291]

So I tried a transaction for Peacock today and the payment failed, but the amount was deducted from my account. What should I do? Will it return on its own or should I contact someone and who should I contact for it?

[kernowlass]

@Mridul291 

What does it say on the transaction on your paypal account?

[Mridul291]

In the payment info it shows that the payment is cancelled.

[kernowlass]

@Mridul291 

When you cancel a payment or its cancelled then those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.

[Mridul291]

Oh okay. I will wait then. Thanks for the information.