Payment charged from my card but never went through paypal?

abaeyt
New Community Member

I did a payment through PayPal which charged my card, it took the money from my bank but the payment never went through PayPal. It shows no history in the Activity page and the company I sent it to has no registration of receiving the payment since I didnt get confirmation of my order being placed?
The AI Assistant wasnt very helpful, hope that you can be.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@abaeyt 

 

Is it showing as pending on your bank account / card?

If so then it should drop back to your balance in a few days.

If not then speak to your bank or card issuer.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.