Paying money request on suspended account

robgeno231
New Community Member

A company requested money from me, however it was to an account that is suspended. I have to pay the money by tonight, so I do not have time to go through the verification process. The company can not change the email or send a new request. Is there any way to pay the request through the account? Maybe there is a way to pay it as a guest or convert it to an invoice? Please let me know if there are any solutions, thanks!

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @robgeno231,

 

Welcome! If you have a current limitation on your account, you would need to complete the steps requested in the Resolution Center before regaining full functionality on your account. 

 

Best wishes,

 

 - Jon K


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