PayPal refund to bank account is Pending. Why?

BenOrion
Contributor
Contributor

I paid an order with PayPal, funding source is my bank. Cancelled the order, and the seller issued the refund two days ago, but under the Refund transaction on PayPal it says 'Pending.' What does this mean exactly and should it say completed soon? I've had refunds by PayPal before and don't remember it saying Pending other times. Thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@BenOrion 

 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund



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