PayPal pay in 4 refund

tesskers
New Community Member
I bought something online with PayPal pay in 4 plan. I returned the item before all 4 of the payments had been taken out of my bank account. They payments are still being taken out. How do I get the money refunded to me/stop the payments for this returned item?
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello, @tesskers,

 

Thank you for your post and welcome to the Community Forum!

 

I understand your concern regarding the Pay in 4. Have you reported the Pay in 4 transactions? Our Buyer Protection Policy still applies to Pay in 4 transactions. Once the full amount has been paid, you will be able to dispute the charges within 180 days from the date of the transaction if you have not received the item or if the item is significantly not as described. Unfortunately, the option to stop or cancel the payment isn't there, the amount will still be debited. If you need any help, please reach out to our customer support team via the available contact options so that our advisors can help you accordingly. 

 

I hope this helps,

Ayesha

 

 


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