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PayPal is unable to make payments on desktop and I'm asked to confirm my identity

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Trinh3
Contributor
Posted on

My PayPal is unable to send money on desktop (We're sorry, we can't complete your payment right now. Please try again later). And I can send money fine on Mobile? I have enough money and everything, and when I try to send on mobile It says it cant confirm its me (We're sorry, we couldn't confirm it's you). This happened after I linked a new phone number, is there a fix to this?

2 REPLIES 2

PayPal is unable to make payments on desktop and I'm asked to confirm my identity

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kernowlass
Esteemed Advisor

@Trinh3 

 

Did you verify the number after adding it?


Advice is voluntary.
Kudos / Solution appreciated.

PayPal is unable to make payments on desktop and I'm asked to confirm my identity

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Trinh3
Contributor

Yes, i have verified the number and changed it to my main number and it still can't confirm my identity.

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