PayPal double charge
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Posted on
Oct-24-2021
02:04 PM
Hi I've been double charged for a PayPal pay later in 3 payment via asos app what do I do? Is it asos who fix it or PayPal? I was supposed to pay 3x £58.19 each month but instead due to a system crash and restart its charged the 58 twice
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kernowlass
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Oct-24-2021
02:24 PM
Click on the transaction and report a billing error OR >>>
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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