PayPal balance on hold
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Hello, I recently sold a virtual item online. The buyer asked me to request money from him as payment because he does not use a PayPal account and pays through a credit card or another method. The transaction was successful and he sent the money and I gave him the product. After that, the payment I received was on hold. I heard from my other friends that the buyer has to click a 'Confirm Receipt' button so the time is shortened. Does such button exist for users with no account, or any way for them to check their activity?
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With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.
However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed.
If not then sadly its 21 days.
Advice is voluntary.
Kudos / Solution appreciated.
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