Email from PayPal is asking me to accept a payment. When I pull up the transaction in PayPal, there is no "Accept" option; the only option is "Refund this payment".
The "How can I accept payments?" online help rambles on without addressing accepting a payment at all - AI cockroach generated?
Chat with PayPal robot says the transaction is complete, so I'm not freaking out about whether the payment is there or not. But still wondering - Is the email from PayPal just wrong?
Well that's weird. The chatbot had said the transaction was completed, even though I hadn't done anything to accept the payment. So now (a few hours later) I go into PayPal and there's a prompt "Accept the Payment".
Note - this is the only transaction I have in PayPal at the moment, so there's no confusion here as to whether or not we are talking about the same transaction.
If this is normal, I find it to be a very confusing process.
