Pay in 4 shows pending but still says I need to pay first payment

Rothwell937
Contributor
Contributor
Pay in 4 shows as a pending transaction in my activity but the plan shows that I still need to make the first payment, it says due today
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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Rothwell937 

 

Wait for the seller to complete the transaction, this can take a few days. If seller does not claim payment, the transaction will expire and drop off eventually.


Kudos & Solved are greatly appreciated. 🙂
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Rothwell937
Contributor
Contributor
I emailed the seller & they said the transaction is showing completed on their end. So I’m not sure what to do
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Rothwell937
Contributor
Contributor
I emailed the seller & they said the transaction is showing completed on their end. So I’m not sure what to do
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PayPal_JonK
Moderator
Moderator

Hello @Rothwell937

Welcome! I'm sorry to hear there's some confusion regarding a recent Pay in 4 transaction. Normally, the Pay in 4 transaction wont complete fully without the first installment. If it still shows pending or if there is just an authorization, you may have signed up for a Pay in 4 transaction and it was accepted, but the order wasn't completed. Have you made your first installment on the Pay in 4 transaction yet?

 

 - Jon K


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