Order Delivery Status / Tracking Information

hazx270
Contributor
Contributor

I'm trying to add the order status as completed, but no matter the device or anything I cannot release my payments and confirm its been delivered to the buyer.

When I try to say its been delivered it comes up with 'Looks like something's not right That's an invalid tracking number.' even though I haven't pressed or entered anything.

 

 Please help....

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1 REPLY 1

Heer_S
PayPal Employee
PayPal Employee

Hi @hazx270 

 

Thank you for the post. I am sorry to know you are unable to update the order status on a transaction. Not to worry, I suggest trying to perform the same action on a new browser. If the issue persists, please contact PayPal support for better assistance.
Thank you.

Heer.

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