On hold

Cheggy
Contributor
Contributor
Hi, my money is on hold, buyer recieve shipment 3 days ago? What is going on?
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Cheggy 

 

Did you add tracking to the transaction? Is the tracking at “Delivered” status? If carrier do not update to “delivered” on tracking, that could delay release to 21 days.

 

Or ask buyer to confirm receipt:

 

  1. Click Activity at the top of the page.
  2. Find and click the original payment for the item.
  3. Click Confirm receipt.
  4. Click Yes to confirm that you received the order.

***Not all purchases require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂
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judyvu88
Contributor
Contributor

me too , your money available right ?

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