On Hold issue with digital products
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i have an online store and i sale digital products that my clients need to download immediately after payment.
And i find that every payment i get get an "On Hold" status.
I dont have a problem with it but my clients cant download the products cuz the store also mark it as "On Hold" and its drive me crazy to go one by one and release the product manually.
Is there anything to do about it?
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https://www.paypal.com/il/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297
With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.
However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed.
If not then sadly its 21 days.
Advice is voluntary.
Kudos / Solution appreciated.
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