Hi, Pay Pal are holding a refund due to me pf £135 , seller agreed and did the refund 10 days ago but Pay Pal status is ‘still pending’. There are no options to speak to a human at Pay Pal it seems – correct me otherwise?
Strange - I have to click a box stating I am not a robot !
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
