Not allowing me to confirm payment

Pinkieberg
Contributor
Contributor
I recently added PayPal to my JotForm’s to collect payments. Now I have about 12 payments that say pending authorization and when I try to confirm payment I get redirected to a page that says sorry- this action cannot be completed. Anyone else have this issue? It’s holding up almost $800 of my money!
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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @Pinkieberg

 

I'm sorry to hear of the trouble receiving payments. It sounds like you might be new to receiving payments with us. If so, please follow the steps listed here

 

Thanks, 
PayPal_Tricia

 

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