Need to cancel a payment made as a gift.wrong email address

Pb0006
Contributor
Contributor

Made a payment as a gift to a wrong email address 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Pb0006 

 

If its showing as unclaimed then it should time out at 30 days and go back to you.

If its marked as sent and you sent it using the friends/family option then your only option is to email that 'wrong' email address and request that they refund the payment to you.


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Pb0006
Contributor
Contributor
They didn't refund
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pb0006 

 

That's a shame but not a lot you can do about it if you sent using friends/family.

If you funded your paypal payment via a credit card then they may chargeback for you, although again they may decline as it was a gift payment. If that happens then sadly nothing else you can do. 


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Kudos / Solution appreciated.
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