My withdrawals are being declined yet the money is in the wallet and not on hold

mustafajoseph20
New Community Member

My withdrawals are being declined yet the money is in the wallet and not on my hold.

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mustafajoseph20 

 

To withdraw funds you need to use the services of M-PESA or Equity Bank to transfer out of a Kenyan PayPal account.
If unable to get those to work customer service assistance would be needed.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mustafajoseph20 

 

To withdraw funds you need to use the services of M-PESA or Equity Bank to transfer out of a Kenyan PayPal account.
If unable to get those to work customer service assistance would be needed.


Advice is voluntary.
Kudos / Solution appreciated.
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