My money was charged, but order was unsuccessful. How I can get my money back?
NewG10n
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-28-2021
12:38 PM
Hello My transactions was unsuccessful and the order was not placed, but my money was charged. I don't know what to do, please help me. And I can't find this operation in my PayPal account. It was one week ago.
Labels:
- Labels:
-
Sending Money
-
Transaction Inquiry
1 REPLY 1
PayPal_Donna
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-01-2021
02:49 AM
Hello NewG10n,
Welcome to the PayPal community and thank you for your post.
In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you.
-Donna
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Transaction fees for USD transfer USD non-US personal account to US personal account in Transactions Archives
- Accidentally sent money as "Goods and Services" instead of "Family and Friends" in Transactions Archives
- I got charged for $15 for reversing the transaction after I received an unknown foreign payment in Security and Fraud Archives
- Paypal conversion rate applied by default in Transactions Archives
- How does a person get Paypal to fix security issues and restore their name? in Security and Fraud Archives