My friend didn't receive the money I transferred
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Receiving Money
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Refunds
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Sending Money
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Is it showing as sent / completed / pending or unclaimed?
Has the recipient confirmed their email address after adding it as per link?
https://www.paypal.com/my/cshelp/article/how-do-i-confirm-my-email-address-HELP138
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Kudos / Solution appreciated.
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Money SENT means that the funds have successfully completed to the email address you sent the funds to and is linked to an open and active paypal account. In other words that email address received the funds so check you sent it to the correct email address without any spelling errors.
If there was an issue with the email address OR it was not confirmed then the funds on your side would show as UNCLAIMED.
How much of a 'friend' is this person? Only be aware that a lot of scammers request you send the funds that way and then pretend they have not received them knowing that you negated your buyer protection by sending them that way. You would not be able to raise a paypal dispute for non receipt of item.
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Hey @Irfan_rumansha
Thanks for responding back! I completely understand your concern about your funds. When you sent a payment to the wrong person and the payment status shows as unclaimed, you can cancel it. You can find the details about the canceling the payment here. If the payment status is 'completed', you can ask the recipient to refund you. Here's the article with more information on the steps to take when you sent a payment to the wrong person. If the recipient refuses to refund, you can dispute the payment if it was sent as a goods & services payment. However, you can't report a problem for payments sent as "Family and Friends".
Thanks for the help here @kernowlass!
Hope this information helps,
Bindu
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Thing is that when I asked the same thing they said the funds were SENT. I mentioned unclaimed but they said SENT which is odd?
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