My account is not working

st8td
Contributor
Contributor

I am unable to use my PayPal account.

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@st8td 

 

Sorry as you have provided 0 information on what has happened ie limitations etc then can't advise.


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st8td
Contributor
Contributor
Hello, I tried to pay using my PayPal account through my bank account and it won't process. I haven't tried with a debit card, because I like using my bank account. It won't go through.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@st8td 

 

Countries

Currencies

Transaction type

New account or sent before?

Verified?

Email confirmed?

Bank or card confirmed with the 4 digit code?


Advice is voluntary.
Kudos / Solution appreciated.
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st8td
Contributor
Contributor
I have used the account before to pay for things online. But now it won't work. It won't process. On any site. I tried to pay for a couple of things and it doesn't process says "payment transaction failed".
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st8td
Contributor
Contributor
Also it is in Australia.
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PayPal_Bindu
Moderator
Moderator

Hello @st8td 

 

Welcome and thanks for posting your question in the PayPal Help Community!

 

Sorry to hear that you've run into some issues wit your PayPal account while initiating the payments. To provide one of the safest online payment services, PayPal internal security system reviews every transaction before it's approved for possible risk. If the system deems any risk, the system may temporarily block the payment from going through or limit the payment options. In such situations, I recommend that you to try again at a later date by clearing your cache and cookies from your internet browser or try to use a different internet browser/device. If the issue persists, please try to complete the payment using a different payment method. You can also refer this page for common reasons and solutions for payment declines : Why was my payment declined?
 

Thanks for the help here @kernowlass!

Good luck,

Bindu

 

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