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More than 7 days to receive a payment

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Astridbjtt
Contributor
Posted on

 Hello,

 

so it's been more than 7 days of verification (You have successfully updated order information. You’ll get your money within 7 days of verification.)

I received this payment on 22 of sept, and i was hoping to get ir sooner, after doing the process they ask for. Is it any bug or i am supposed to wait more than 7 days to receive my money?

(everything was confirmated and the buyer already got their product)

2 REPLIES 2

More than 7 days to receive a payment

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kernowlass
Esteemed Advisor

@Astridbjtt 

 

With payments received for tangible goods Paypal would request valid tracking information confirming the item has been delivered to the buyer. They can validate the tracking information online, so once it is delivered they can release the funds. IF you have received the funds for a service / virtual or digital sale or no tracking number is applicable Paypal would be unable to release the funds any sooner than 21 days.

However If you mark the transaction as processed then the buyer or sender may have the option on their account to mark the transaction as delivery/satisfied. If the buyer or sender confirms this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after the buyer or sender verifies receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.

More than 7 days to receive a payment

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Astridbjtt
Contributor
Is it possible to take more than 21 days to exactly receive my money?

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