Money sent wrong

Stgqueen2021
Contributor
Contributor
I had $200 sent to me but they did not send it through family and friends but accidentally sent it through business now payment is pending what can I do
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Stgqueen2021 

 

Was it a payment for goods/services or a gift of money from family/friends? If the latter then get them to contact customer services and explain and the hold may be released and fee waived.

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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