Money sent but not received, recipient has no balance and gets "transaction does not exist" message

MGBHank
New Community Member

My account and baking shows that a payment through my credit card was successfully sent. However, my recipient has an account balance of $0 and got the message "transaction does not exist" when he tried to receive the money. What went went and how do I fix this?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MGBHank 

 

What does it say on the transaction on your paypal account?

What country is the recipient in?

Which account type does the recipient have?

Did you use goods/services or friends/family.


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Kudos / Solution appreciated.
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