I have sent a money request to a friend. They paid using their credit card but the money hasn't appeared on my PayPal account even though my friend's bank has processed the payment. It's been 12 hours, is it a normal thing? It's the first time this has happened to me. If it is normal, how long will it take until the money gets transferred?
Welcome to PayPal Community Forum and thank you for posting!
We are sorry to hear that you haven't received money to your PayPal account. Kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.
