Money debited from card, Paypal doesn't have this transaction in history

Korew
New Community Member

Hello!

 

I just tried to place an order on ralphlauren.com - used Paypal at checkout. Money were debited from my card, order didn't placed and I do not see this transaction on Paypal website.

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2 REPLIES 2

PeriodotGirl
Contributor
Contributor

Same Problem With Me Placing An Order Online With My Card From Paypal. What Is Going On Here?

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PayPal_Siobhan2
Moderator
Moderator

Hi, 

 

Thank you for contacting the PayPal Community Forum, and Welcome as a new member! 

 

Your question is very account specific, and we would be unable to tell you why this happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, chat or phone, and we would be happy to advise. 

 

- Siobhan 

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