Money IN

[Sugarman963]

I have a question if anyone can advise..Please. Under your home dashboard, under insights you have an area that says money in and another that says money out. I understand what and where the money out is for and where it is going. However, I know the money in is refunds and I do not understand how to get them into my account?? Can anyone help in this matter?

[kernowlass · Accepted solution]

@Sugarman963 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).