Missing payment?

BunnyHive
Contributor
Contributor

I received an email notification stating I received a payment from someone I know. The person confirmed sending payment. Nothing has shown up in my account, and it’s been 9 hours. Is this normal?

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PayPal_Ayesha
Moderator
Moderator

Hello @BunnyHive,
 

Welcome to the PayPal community and thank you for your post. I'm sorry to hear that you're having trouble receiving payments. Here's an article from our Help Center on how to receive payments through PayPal. If you're unable to find the funds, please reach out to our customer support team through the available contact options on our website. I hope this helps.

 

Thanks!
Ayesha


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